We respect and are committed to protecting your privacy. We do not sell or pass along your personal information to anyone. Name, address and other identifying information that you provide is used solely for completing your purchase and for internal marketing. Your credit card information is not retained as the result of any of these processes.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for securing commercial transactions. It encrypts all of your personal information, including credit card number, name, and address so that it cannot be read over the internet.
We offer a 100% guarantee on our products. If, for some reason, you are dissatisfied with your order, we will replace it at no cost to you (other than the shipping cost), with a product of equal dollar value. Presently, we do not cover shipping costs for returns.
ORDER PROCESSING and DELIVERY:
All of our products are handmade with most of them being made to order. This ensures you have the freshest product possible with the longest shelf-life possible. As such, order processing is 2-5 business days. Once you place an order, you will be notified via email that your order is in process. You will again be notified when your order is ready for pick up or delivery.
The method of product delivery is selected by you at the time of checkout. Shipped orders are posted via UPS per their posted shipping rates and delivery schedules. Shipping charges are estimated at the time of checkout. If the shipping charges are over/underestimated, we will notify you by email and your credit card will be credited/debited accordingly. Free shipping applies to orders over $99 shipped within the 48 contiguous United States.